← Homeowner OS

Cookie Policy

Last updated June 16, 2025

What is a cookie?

A cookie is a small text file that a website saves to your browser. Cookies help websites remember who you are so you do not have to log in every time, and they help us understand how people use the platform so we can improve it.

Cookies are not programs — they cannot carry viruses or run code. They are just little notes.

The cookies we use

We only use cookies that are necessary to run the platform or that help us understand how it is being used. We do not use advertising cookies or tracking pixels.

CookieTypePurpose · Duration
__pa_sessionEssentialKeeps you logged in. Without this cookie you would be signed out every time you load a new page. · Session (deleted when you close your browser) or 30 days if you check 'Remember me'
__pa_csrfEssentialPrevents cross-site request forgery attacks. A security cookie that makes sure actions on your account come from you. · Session
hos_prefsFunctionalRemembers your display preferences (e.g. which pathway you last viewed) so the platform feels consistent between visits. · 1 year
_vercel_no_cacheTechnicalUsed by our hosting provider (Vercel) to route your requests to the right server. Contains no personal information. · Session

What we do NOT use cookies for

  • We do not use cookies to show you ads
  • We do not use third-party advertising trackers (Google Ads, Facebook Pixel, etc.)
  • We do not sell cookie data or share it with data brokers
  • We do not track you across other websites

How to control cookies

You can block or delete cookies through your browser settings. The steps vary by browser:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Edge: Settings → Cookies and Site Permissions

If you block the essential session cookie you will not be able to stay logged in to Homeowner OS.

Changes to this policy

If we start using new cookies we will update this page and, if the change is significant, notify you by email.

Questions?